K-12

Millennium Plus Room Service Provide personalized in-room resident feeding services that adhere to dietary restrictions

OnCall CafeOnCall Café® provides the capability for residents to quickly and easily place orders from their room—by phone or via a staff member using portable POS device—for the food that they desire, when they desire it. This efficient ordering solution interfaces with HL7 diet filters to also ensure residents receive the proper nutrients for their diet type. OnCall Café helps improve satisfaction in all areas of your organization. Residents love it because it’s like room service, staff members appreciate the ease and convenience, and management enjoys the improved bottom line due to less plate waste and increased meal consumption.

Room Service

Intuitive system makes it easy to process room service orders.

  • Process orders in three easy steps: place orders, kitchen prepares the meals from printed tickets and orders are delivered according to schedule
  • Choose from restaurant-style room service and bedside ordering options—residents can conveniently place orders by phone or orders can be placed for residents at their bedside utilizing tablet computers
  • Accommodate a variety of diets with menu plans that can be easily set up for both order processing scenarios.
  • Offer a variety of ordering options that allow residents to customize their orders. Residents can specify food preparation preferences, such as well done, with tomatoes, etc., and special instructions can be added such as cut crust off bread, etc.
  • Modify or delete orders after sending them to the Print Queue if needed
  • Print master ticket at tray line to ensure all items are included
  • Print separate tickets to a variety of food prep stations
  • Choose to print delivery tickets with or without Nutrition Information
  • Utilize real-time HL7 updates of diets, allergies and restrictions
  • Process orders and transmit them to the kitchen for production
  • Manage order delivery and track order status
  • Track costs and profit at the plate level

 
Easily customize diets and nutrient types.

  • Use preloaded specific diet types and easily add, edit or remove them
  • Customize nutrient types easily
  • Track up to four nutritional component types per item

 
Diet restrictions, holds and allergies are built into the system via an HL7 “real time” interface.

  • View available diet options for each resident that are automatically displayed based on diet type/restrictions
  • Apply diet filters by resident
  • Inactivate “off limit” items automatically based on diet restrictions
  • View allergy alerts immediately
  • Place orders on hold prior to printing if diet restrictions change

 

Contact ustoday for more information and a free demonstration.

Interested?